Introduction Disruption is all around us. From the vast social and economic changes taking place in Europe to the global sustainability challenges presented by a growing population, disruption has become a defining theme of the 21st Century. For businesses today, it is disruption of the digital kind that is creating the greatest upheaval. Across every industry, boundaries are being torn down as hyperconnected technology redefines the limits of what is possible. From creating richer, more rewarding customer relationships to honing razor sharp processes and operations, digital technology is giving organizations the power to reimagine what they can do and what they can be. For some, the concept of digital disruption is cause for concern: one more thing to worry about. The reality is that digital disruption is not a negative force, merely an unstoppable one. For those with the ambition, energy and imagination to capitalize on it, digital disruption is a path to a golden age of innovation and prosperity. In late 2015, Fujitsu sought the views of 600 IT decision makers in order to gain their view on the opportunities and threats presented by digitalization. One year on from that study, we have widened our net to gain insight from almost 1,200 C-Suite decision makers across the world to gauge their readiness for an era of unprecedented digital disruption. We learned much, not least that digital disruption is here for the duration. And while confidence amongst business leaders is high, they acknowledge that in order to thrive in a digitally disrupted world, they need to collaborate with partners who can help them embrace its full potential. When I look at some of the work Fujitsu is doing with customers around the world, I see that collaborative spirit at its very best. From Heathrow Airport in the UK, where we are working together to revolutionize the passenger journey, to helping rail operator Comboios De Portugal build a ticketing network that is fit for the future, we are enabling customers of all kinds to capitalize on a better connected, faster world. As the world around us continues to change, Fujitsu is proud to be helping our customers across the globe not just to survive, but to evolve, create and thrive. Duncan Tait CEO, SEVP and Head of Americas and EMEIA, Fujitsu 5
